Refund Terms

1. Overview

At MORVATHRA, we are dedicated to ensuring customer satisfaction. Our refund policy has been developed to address returns and refunds with clarity and transparency.

2. General Conditions for Refunds

Refund requests must be made within 30 days of purchase. To initiate a refund, customers should contact our support team and provide the order number and the reason for the request.

3. Eligibility Criteria

• If a product is defective or not as described, it is eligible for a full refund.
• Services not fulfilled to satisfaction based on agreed deliverables may be eligible for a partial refund.

4. Processing Refunds

Refunds will be processed using the original payment method. Please allow 7-10 business days for the refund to appear in your account after approval.

5. Exceptions

Custom orders and downloadable digital products are non-refundable. Special considerations may be granted at the discretion of MORVATHRA based on individual circumstances.

6. Contact Information

If you have any questions about our refund terms, please contact our customer service team at:

Email: [email protected]

Phone: (555) 123-4567

Address: 1234 Elm Street, Suite 567, Springfield, NA 12345

Thank you for choosing MORVATHRA. We appreciate your business and aim for your complete satisfaction.